Papinelle
Terms & Conditions
All items in our Online Warehouse Sale are FINAL SALE and cannot be returned or exchanged. Online Warehouse Sale Up to 70% off is available on selected styles only. Exclusions apply. Prices as marked. Offer available online only. Due to the large volume of orders received at this time, dispatch times are slightly longer than usual. Please allow 5-7 working days for your order to be processed. While stock lasts. Discount cannot be applied to previous purchases. No rainchecks.
Free shipping applies to all orders for a limited time only. The delivery method is STANDARD and is for domestic shipping only. Conditions may apply.
Papinelle is not obliged to accept any request by you for a cancellation or amendment of an Order
If you discover that you have made a mistake with your Order after you have submitted it to Papinelle via the website, you may request the Order be cancelled or amended. Papinelle does not guarantee that it will be able to cancel or amend the Order in those circumstances.
If you have made an Order and Papinelle is unable to process the Order or Papinelle does not accept the Order, Papinelle will notify you and the Order will be cancelled
You agree that it is not a defect in the Product or a breach of a warranty if in Papinelle reasonable opinion, following the sale of the Products to you, the Product has
- become of unacceptable quality due to fair wear and tear
- been misused, or not used in accordance with manufacturer's instructions, or been used in an abnormal way: or
- not had reasonable care taken by you in respect of the Product
You may return Product to Papinelle in circumstances where you believe the Product is the subject of a defect, or there is an applicable warranty claim
Where the Product sold to you is confirmed to have a defect, or there is an applicable warranty claim, Papinelle will replace the Product or refund the Price of the Product to you.
If the Product is found not to have a defect or there is no applicable warranty claim contemplated by these terms, Papinelle will return the Product back to you and may charge you the delivery costs of the return.
Where Papinelle offers, provides or sells Vouchers or Gift Cards you may use these as payment for products on the Website.
Where Papinelle emails Vouchers and gift Cards to you, Papinelle is not liable to you for any Loss suffered or incurred by you by:
-any errors in the email address you provided to Papinelle
-resulting from use of Vouchers or gift Cards without permission
-theft or illegibility of Vouchers or Gift Cards
Gift Cards and vouchers are valid for the specified period as stated on the gift card or voucher and cannot be redeemed for cash.
Papinelle reserves the right to correct any errors which may be shown on our website at any time upon notice to you, including Price and any relevant delivery charges or other related charges and you must accept these conditions.
In case of obvious Error, Papinelle my rescind any Agreement with you by notice to you of that rescission and refund to you any moneys that you have paid to Papinelle in respect of the same.
This offer is valid when you spend $150 or $250 or $350 or more. Cannot be applied to previous purchases. Discount will automatically be applied at checkout. Offer is valid on Full Price styles only. Offer ends midnight Sunday 9th July (AEST)
Discount applied at checkout. Available on selected styles only. Items marked as FINAL SALE are final and cannot be exchanged or returned unless deemed faulty. Due to the high volume of orders during this time, once an order is placed no changes can be made to that order and we are unable to combine postage on multiple orders. Dispatch times may also be longer than usual - please allow 2-3 working days for your order to be dispatched. While stock lasts. Discount cannot be retrospectively applied to previous orders.
Discount applied at checkout. Further 20% off is available on selected styles only. Items marked as FINAL SALE are final and cannot be returned or exchanged unless deemed faulty. Due to the high volume of orders during this time, once an order is placed no changes can be made to that order and we are unable to combine postage on multiple orders. Dispatch times may also be longer than usual - please allow 2-3 working days for your order to be dispatched. While stock lasts. Discount cannot be retrospectively applied to previous orders.
Discount applied at checkout. Further 30% off is available on selected styles only. Items marked as FINAL SALE are final and cannot be returned or exchanged unless deemed faulty. Due to the high volume of orders during this time, once an order is placed no changes can be made to that order and we are unable to combine postage on multiple orders. Dispatch times may also be longer than usual - please allow 2-3 working days for your order to be dispatched. While stock lasts. Discount cannot be retrospectively applied to previous orders.
10% off welcome code is valid on full-price items only, excludes sale items and gift vouchers. Minimum spend of $99. Offer not valid in conjunction with any other promotional offer. Discount cannot be retrospectively applied to previous orders. Sign up to our Newsletter online to be emailed the coupon code .Your Unique Code expires 14 days after it has been issued.
20% off Birthday discount code is valid on full-price items only, excludes sale items and gift vouchers. Minimum spend of $50. One use per customer. Offer not valid in conjunction with any other promotional offer. Discount cannot be retrospectively applied to previous orders. Your Unique Code expires 30 days after it has been issued.
To enter the competition run by @papinellesleepwear, participants must like the competition post, comment (tagging at least one friend), and follow our Instagram account. Open to followers aged 18 or over; no purchase necessary. The competition closes at 11:59 PM BST on 11th May 2025, and one winner will be chosen at random and contacted via Instagram DM within 48 hours. The prize is the ultimate cashmere bundle consisting of a cashmere robe, cashmere pull over, cashmere pant, cashmere socks and cashmere eye mask, non-transferable and with no cash alternative. By entering, you agree to these terms and acknowledge that the promotion is in no way sponsored, endorsed, or administered by Instagram. Your data will only be used for administering this giveaway.
For full T&Cs clickhere.