Shipping
We dream of nothing more than ensuring you receive your order in the shortest time possible. We aim to dispatch all orders placed before 10am that same day, with any orders placed after this cut-off time dispatched the following business day.
Our team works hard to ensure orders are sent out as soon as possible, however please allow 2–3 days for your order to be processed and dispatched during our sales event.
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New Zealand |
Orders under $150 NZD Express post |
FREE |
1-5 Business Days |
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Orders $150 NZD and over Express post |
FREE |
1-5 Business Days |
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Rest of World |
DHL International Shipping |
NZD $40.00 |
7-10 Business Days |
Once your order has been dispatched, you will receive a confirmation including a tracking link to keep an eye on your order. Please note the above delivery time frames are an estimation provided by our shipping providers and although we hope this never happens, delays during transit may occur from time to time in which Papinelle cannot be held responsible for.
When shipping internationally, the recipient becomes the importer of the item and, as such, is liable for any local duties that may be charged. Papinelle cannot be held liable for any such tariffs and we are unable to alter our invoices for this purpose.
To ship to Australia please visit our AU website here. To ship to USA & Canada please visit our US Website here